The government’s Affordable Connectivity Program (ACP) is no longer accepting new applications and currently winding down for existing households receiving the benefit. 

What should you do?

• Review your eligibility for the FCC’s Lifeline program by visiting the USAC Lifeline Support website.
• Call your internet service provider to ask about other low-cost options that may be available to you.
• Review additional low-cost plans in your area on the EveryoneOn website.
• Attend Senior Planet’s “Affordable Home Internet” lectures, which will be added to this page when available.

What questions should l ask my Internet Service Provider?

• What other discounts are you offering to keep me connected to the internet?
• Will I be able to choose a new internet service plan?
• Do I have to make a choice to continue internet service?
• Will there be new fees such as enrollment or equipment fees?

Who else can l contact?

• Call the FCC’s ACP Support Center hotline at 877-384-2575
• Visit GetInternet.gov for information about the status of the program.
• File complaints about ACP billing and service issues through the FCC’s Consumer Complaint Center website.