How Do I Download a File from an Email to My Computer?

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Downloading a file from an email and saving it on your computer is pretty easy. I’ll show you how to download in AOL Mail, Hotmail, Yahoo Mail and Gmail.

 

Before You Download an Attachment

Warning: Don’t click on any attachment you receive from someone you don’t know – even just to view it –  no matter how inviting the accompanying message. This is the way so-called “malware” or viruses can invade your computer and seriously disrupt your its functioning. Always be sure that you can trust the sender of an attachment before opening.

 

Downloading a file in AOL mail

1. Once you’ve opened the email, locate the attachment (look for an icon in the email that looks like a paperclip).

2. Click on the paperclip; a new screen will open that looks like this

download1

3. Next, double-click on the attachment highlighted in green and this window will open

aol3

4. You can first click on “Open” to see the contents of the attachment (a picture for example, or a document) or click directly on “Save” to save the attachment in the folder of your choosing. Remember which folder you’ve saved it to so that you can find the document when you need to; saving to a “Downloads” folder can make this easier.

Downloading a file in Hotmail

1. Once you’ve opened the email, locate the attachment (look for an icon in the email that looks like a paperclip).

download-hotmail1

2. Click on the paperclip; a new screen will open that looks like this

download-hotlail.2

3. The image above shows  a Microsoft Word attachment (it looks like a page with a “W”); a photo attachment will be a square with a picture symbol  instead. Double-click on the MS Word or picture icon. A window will open that looks like this

download-hotmail4

4. You can first click on “Open” to see the contents of the attachment (a picture for example, or a document) or click directly on “Save” to save the attachment in the folder of your choosing. Remember which folder you’ve saved it to so that you can find the document when you need to; saving to a “Downloads” folder can make this easier.

Downloading a file in Yahoo! Mail

1. Once you’ve opened the email, locate the attachment (look for an icon in the email that looks like a paperclip).

download-yahoo1

2. Click on the paperclip; a new screen will open that looks like this

download-yahoo2

3. Double-click on the square attachment icon. A window will open that looks like this

download-yahoo3

4. You can first click on “Open” to see the contents of the attachment (a picture for example, or a document) or click directly on “Save” to save the attachment in the folder of your choosing. Remember which folder you’ve saved it to so that you can find the document when you need to; saving to a “Downloads” folder can make this easier.

Downloading a file in Gmail

1. Once you’ve opened the email, locate the attachment (look for an icon in the email that looks like a paperclip).

downloadgmail1

2. Click on the paperclip; a new screen will open that looks like this

downloadgmail2

3.  Click on the link that says “download.” A window will open that looks like this

downloadgmail3

4. You can first click on “Open” to see the contents of the attachment (a picture for example, or a document) or click directly on “Save” to save the attachment in the folder of your choosing. Remember which folder you’ve saved it to so that you can find the document when you need to; saving to a “Downloads” folder can make this easier.

 

Got a question? Ask it in the comments box below, or email it to editor@seniorplanet.com 

34 comments
  • C safin
    REPLY

    Very helpful BUT! I PUSH PHOTO ! NO PHOTOS! SUN CABLE PROMPT SHOWS! I DO NOT WANT TO TRANSFER PHOTOS! I WANT TO HIT PHOTOS AND SEE PHOTOS!!!!! INSTEAD O HAVE TO SNAP A RANDOM PICTURE, AND DELETE TO GET TO PHOTOS ALEADY TAKEN?????please help! Amazon fire 7.

    • Sian Mazet
      REPLY

      Hi, I have no idea how to download anything from my iphone. I can email pictures to my own email and then go from there with the previous instructions. Hope that helps!

    • Sian Mazet
      REPLY

      There should be a paper clip you can click on or just click on the document itself. It will open and you should right click, click this frame, save frame as, goes into downloads from there where you can do what you please with it. Hope that helps. I’m on Windows 10 using Firefox.

  • Donna
    REPLY

    Please; I have Outlook and none of your tutorials told me how to save a picture sent in my email! When I put the arrow on the little picture emblem, it drops down and away too fast for me to do anything else. I can go to another email and then return to that one and the little emblem it back… but I still don’t know how to save it to ‘My Pictures’, on Windows 10!

    • miki mouse
      REPLY

      yes, agreed. This page is typical of many “help” experts who state go here and click that..then when you try to do just that there is NO item (in this case a ‘paper clip’ to click on!)
      (and) then of course (like most “experts” just goes rambling on and on showing pages that are OBVIOUSLY totally irrelevant as they can NOT be reached! As said..Typical!.
      NOTE. (he) DID NOT SHOW A PAGE WITH A PAPER-CLIP! to demonstrate his explanation. Typical (yet again.).
      NOTE 2. He does NOT respond to the posts pointing this out (no paper clip).

  • Lori Fairchild
    REPLY

    oh well holy cow, i bet this is a site with a bunch of pissed off aging boomer like me that have no clue. My old computer got HACKED, cuz i bought FAKE virus protection from some shameless Middle Eastern punks who pestered the daylights out of me at all hour of my life afterwards and we still haven’t caught them and it seems like nobody is even interested in taking on the case even thought im willing to talk to these dirtbags again to try and set them up while they cops run a trace. DO NOT BUY ANYTHING FROM ANYONE WITH A ACCENT or believe any pop up you see. They have locked me out of my NICE 17″ HP Pavillion, nothing but a black screen with unknown password because i won’t pay them anymore. So now i had to buy something else.
    ASUS IS NICE but it’s different and I DON”T UNDERSTAND HOW to get my pics from yahoo to the folder…they seem to end up in download or in the chrome icon even after the transfer to the file , not in the visable picture form…PLEASE HELP…usually its’ just a right click, save as, then it goes straight to the pic file, and bypass download; it seems we have an extra step here and I’m getting lost in there somehow???

  • Max
    REPLY

    How do I send a complete picture file via email. I downloaded the file to my computer and can’t figure out how to send complete file without attaching 1 pic at a time

    • Jill Feigelman
      REPLY

      Hi! It sounds like you would rather send a folder full of images rather than just one file at a time. The best way to do this is to create a folder on your desktop with the images you want to email. You can attach the file to the email. Remember, depending on the size of the photos you can only put a few in an email or it will not send because it is too big! If you are writing the email on your iPhone or another smartphone, start writing your email and put attach media. You can then select (at least on an iPhone) multiple images.

      Another option is to get Google Drive on your phone and on your desktop so you can drop images in folders and share with all your friends.

    • Sian Mazet
      REPLY

      I really struggled with to … I have Windows 10, and use mozilla firefox. From your email, download your picture. In the middle of the enlarged picture right click, go to this frame, there will be an option for save frame as. When you open it, it goes to downloads automatically, just name it!

  • charlie sweigart
    REPLY

    Hi … I sent from my I-phone a selfie to my e-mail (I have windows 10). When I click on the paperclip “download” doesn’t come up. It only responds to a right click it and what comes up is “save as pi., share pic., copy pic., select all, copy, inspect element and view source.” So I hit the “download” icon which is incorporated into the small image itself and aside from photoshopping it I cannot move it to a file. I need to put this selfie on a job application that’s on the web. Thanks much.

    • Jill Feigelman
      REPLY

      Hi Charlie!

      The “save as pic” option should work. Usually, that will move it to a download folder on your computer. So check to see if the photo is in the download folder on your computer.You should be able to see the photo there and upload it to the job site. If you still don’t see the photo, can you give us a little more details about what version of the iPhone you are using?

      Thanks!

    • Jill Feigelman
      REPLY

      We suggest that you copy and paste the text of the email and save it to a Word or text file (if you just want to save it to your hard drive). Another option, if you have a PDF reader installed, is there will be a “Save as PDF” option in the File menu in some browsers (like Safari).

  • Bob Lee
    REPLY

    I have received an email with a document attached. I can download the document and print it. I would like to save to Microsoft Word but there isn’t a paper clip symbol in the email which is a Gmail.com. So I can not save as instructed on your page.

  • Ken
    REPLY

    I’m using your step by step screen guide to download pics from my cell to my photos folder. When I send the pics there is nothing in my g mail that looks like an attachment symbol only the picture itself. All I have are the standard features available such as delete, copy, print, etc. There is no save box anywhere as described in your article. Have tried everything but to no avail. Can you help?

    Thanks, Ken

    • Senior Planet
      REPLY

      Hi Ken! If you are downloading images from Gmail you should just see a download button (an arrow icon) and an “add to drive” button. Clicking the download button should allow you to download it to his computer/photo library. Thanks!

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