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Silicon Valley Speakers Series: Demystifying Information Technology – Change, Release, Incident Management
Date & Time
12:00PM ET / 11:00AM CT / 10:00AM MT / 9:00AM PT
Registration is not required. Click or tap the Zoom link below to join!
Upon completion of development and testing, new software is ready to be released to a live production environment. This week let’s meet an IT expert specializing in production support. Mark Zigler will introduce the process of “releasing” changes to a live environment, dealing with the changes, supporting the environment by handling “incidents,” and at the end of the day, ensuring the stability of the software environment. As consumers, we will be able to glimpse at critical steps of production support.
Mark brings more than 20 years of experience delivering technology solutions in the retail, supply chain, healthcare, banking, and financial industries. If you shopped at a Longs Drugs Store between 2000 and 2009, Mark and his teams were the ones behind the technology that had the shelves stocked, sale prices set, and prescription medication ready for your pickup. Mark has also delivered prescription processing and payment systems at Kaiser Permanente, inventory and distribution systems at Restoration Hardware, and data capture and bank reserve balance applications at the Federal Reserve Bank of San Francisco. Mark currently delivers financial management and investment solutions at AssetMark.
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Meeting ID: 885 892 09796
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About the Silicon Valley Speaker Series: Demystifying Information Technology
The term IT has evolved over the years – from programming, data processing, automation to today’s IT. IT is massive, and IT activities may appear mysterious to many of us. According to Gartner, a global leading research and advisory company, IT is the common term for the entire spectrum of technologies for information processing, including software, hardware, communications technologies and related services.
Today, we live in a world that is increasingly connected. Technology is intertwined with our daily lives. Technology makes it easier for us to stay in touch, despite the pandemic. Likewise, our personal finance and banking activities rely on technology – everything from how we bank to how we shop. The use of technology will persist beyond the pandemic.
Please join this Silicon Valley Speaker Series to hear the basics of IT and learn what an IT professional does on a day-to-day basis. In this speaker series, we are inviting guest speakers from the banking and/or technology industry to demystify IT – people, process, and technology. This series intends to open the eyes of the curious minds and connect common technology terms to our day-to-day activities.
Please note the speakers’ perspectives are their own and do not represent the organization they work for.