Ask The Techspert: TechBytes


Have a tech question that’s got you stumped? Send your tech questions to Techspert Jonathan using THIS FORM. He’ll be tackling one question a month from readers.

Introducing TechBytes

Typically, my Techspert column covers a single detailed tech topic derived from a question submitted by one of my readers. For this month, I will be doing something different by introducing TechBytes. Instead of an article on a specific topic, I will answer multiple questions from multiple readers. Ready, set, go!

Switching from Windows/Android to Apple

Q1: I have been a Windows computer and Android phone user for many years. I consider changing to the Mac, iPad, and or iPhone option. What is the best way to approach such a change? Is this too steep of a learning curve for me? And lastly, where can I go for one-on-one help?

A1: It is a common belief that Apple devices are easier to use than Android or Windows devices, but it is debatable. For instance, switching from an Android smartphone or tablet to an iPhone or iPad has a smaller learning curve than going the other way around. However, the learning curve is steeper both ways when dealing with computers. I would propose a gradual switch starting with an iPad. Once you get used to it, you can move to an iPhone since it has a similar interface. I would switch computers last. Senior Planet offers multiple lectures that cover the use of both types of operating systems. Visit our classes at this link. For personalized assistance, sign up for a Tech Tutoring session here, or call our free Tech Hotline at 888-713-3495.

HDMI magic

Q2: I have a PC in a bedroom where I use headsets while attending zoom. How can I participate in a zoom session such as a Zumba class from my larger TV screen in the living room instead? This way, both my husband and I will be able to see the larger screen and exercise in the larger space without headphones.

A2: If the PC in the bedroom is a laptop, you could move it to the living room and use an HDMI cable to connect your TV screen to your computer. Most computers and TVs have at least one HDMI port. Just look for a cable port marked HDMI. The connection is relatively straightforward once established. Both the computer display and audio will move to the TV. You can purchase an HDMI cable at Walmart, Amazon, or any electronic shop. However, always remember that the TV only shows what is happening on the computer. Therefore, if your computer camera is on, you might want to place the device in a strategic position to get a good angle that includes both you and your husband.

Q3: I have an HD television, but it is not a smart TV. I have WiFi in my home. I subscribe to Netflix and would like to stream programs on my television rather than on my laptop. Is there any equipment I can purchase that will allow me to do this, i.e., Roku, etc.?

A3: Yes, Roku is an excellent example of a device you can purchase. It comes with a remote of its own. Once plugged into your TV, you can connect to Netflix and many other apps straight from your TV. Streaming devices usually link to your TV through the HDMI port. Therefore, make sure that your TV has an HDMI port before purchasing these devices.

What to do with all my CDs and Cassettes?

Q4: I want to learn what I can do about my CDs, LPs, and cassettes. It’s like I’ve been in a dream for the last decades, and I don’t know what my options are, which may also mean I may not be asking the right questions in the right way. The idea of “having” the music to choose from is exciting, but I’m not liking streaming. I don’t want to turn on my laptop or the cell phone that’s in a bag in a box in a drawer. I have a record player that can transfer the LPs and cassettes to CDs. Then play the CDs on my laptop as long as it still works (the new ones don’t have CD/DVD players, do they?). From the computer, transfer the songs to a flash drive? Mp3? – and what are they? So, I could have the music available to plug into a small device with speakers when I want to listen, kind of like mixed tapes. I want to downsize the bulk of the LPs and players and capture the cassette tunes before they dissolve. Can you advise me? Or where I could go to find out?

A4: The process you describe is very time-consuming and challenging. Plus, it keeps you living the same dream you mentioned earlier. Personally, I love LPs and would play them as long as I have a record player. However, for the CDs and cassettes, there is only one correct way to deal with them: discard them and join one of the music streaming services out there. For a minimal monthly fee and a lot less hassle and clutter, you will have access to millions of songs in high-quality sound and easily accessible – including the ones you have on those CDs and cassettes. Moreover, some of these services, like Spotify, offer free access to millions of songs. Senior Planet has an entire lecture on Spotify. You should attend the next one. Streaming songs is easier than you think.

Help with new computer

Q5: I have a new computer and would like to become more familiar.

A5: The key to becoming more familiar with any technology is using it regularly. Senior Planet has multiple classes about the use of computers, from beginner level to advanced. Join an upcoming online class, sign up for a personal tech tutoring session, or call our free Tech Hotline at 888-713-3495.

Leave a comment below with any questions or input that you might have!


Jonathan-Techspert-techTechspert Jonathan is Senior Planet’s Sr. Digital Community Relations and Product Specialist and a former Senior Planet San Antonio technology trainer. He is also an iOS developer with a background in Information Systems and Cyber Security.

Jonathan, Senior Planet’s Techspert columnist, answers one of your questions every month… but for exclusive tech reports, talks, webinars and more, become a Senior Planet official Supporter. Learn more about becoming a Supporter and access to exclusive events and offerings here

Photo: (middle) Glenn Carstens-Peters for Unsplash


13 responses to “Ask The Techspert: TechBytes

  1. I have some Zoom recordings on the cloud. I was told by the instructor that they would only be available for 120 days. I would like to save the recording to review and have until I take and pass a national exam. What is the best way to do this? Should I save them to my computer/laptop, then transfer or copy to a flash drive?

    1. Hello Pearline,

      If you go to that Zoom recording video in the cloud, and look around the screen for the word Download and click on it (Usually in the top-right of the screen). By downloading the video, it will be saved inside the hard drive of your computer forever until you delete it.(Usually inside the Download folder of your computer). If you have trouble doing this, please call our hotline at (888) 713-3495 and we will help you.

  2. Our dad is in his 80’s and very engaged in using technology, but he’s increasingly frustrated and overwhelmed with understanding how to navigate his devices. He regularly loses access to his important files, and it’s hard for us to help him from out of state. He currently subscribes to a service, but they mostly just wipe out his operating system repeatedly and ultimately create much bigger problems. Would you have any suggestions for a reputable, trustworthy tech support service for seniors?

  3. I’d like to be able to stream from my (newer) MacAir laptop to my NONsmart TV. The TV has the HMDI port you mentioned, but my laptop does NOT have one; not sure what type or name of cable and/or other items I need. Thanks for any info

  4. Excellent information. Very practical. My daughter just pulled out an older ‘big screen’ TV for me and my challenge is instilling a firestick. Has HDMI so once I can get the remote open to put in the batteries I am on my way.

  5. A much better solution for using your TV for Zoom and other services is to purchase a Facebook Portal which connects directly and has a camera and which eliminates the need to connect HDMI to your PC from the TV. It is cheap and works great l The camera works very well for Zoom or other video calls.

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