This month, I’m back with TechBytes – the column where I answer multiple reader questions in one place. From smartphones to PCs, this column has it all. If you’d like your question answered in the next TechBytes, submit it on this form. Now, let’s get started, shall we?

Question #1: Emails not coming through

I had to change my Google/Chrome password, and now my email isn’t coming through on my iPhone. What should I do?

Techspert’s Answer:

When you change your Google (Gmail) password, for security reasons, it won’t automatically update on other devices where you’re signed in, like your iPhone. For instance, if your old password were compromised, you wouldn’t want every device to stay signed in with it.

To fix this, open the Settings app on your iPhone > scroll down to Mail > Accounts > select your Gmail account > tap Re-enter password (or remove and re-add the account). Then sign in with your new password. Once updated, your emails should flow back into your inbox.

Question #2: Snap a Photo, Find the Price

How can I take a picture of something and find out its price or if it’s cheaper somewhere else?

Techspert’s Answer:

That’s precisely what Google Lens and similar features, such as Bing Visual Search, do.

On your iPhone or Android, open the Google app and tap the small camera icon in the search bar. Take a photo of the item, and Google Lens will search the web for matching products. You’ll see prices from different stores, making it easy to compare without typing a single word. Think of it as “point, shoot, and shop.” A bonus is that it also shows you similar items, so if the exact product is pricey, you might spot a great deal on something almost the same.

Question #3: Is YouTube TV Lagging?

I switched from cable to YouTube TV, and I’ve noticed that some channels are lagging. How can I resolve this issue?

Techspert’s Answer:

Streaming lag typically indicates that your internet connection can’t keep up with the video stream. Try these steps:

• Ensure your internet speed is at least 25 Mbps for HD streaming (or higher if multiple devices are online).
• If possible, connect your TV or streaming device directly to your router using an Ethernet cable instead of Wi-Fi for a stronger and more stable signal.
• Close other apps or devices that may be hogging bandwidth.
• Move your router closer to your streaming device to improve the Wi-Fi signal.
• Restart your modem/router to refresh the connection.

If the problem continues, run a speed test at speedtest.net. If your results don’t match the speed you’re paying for, contact your internet provider.

Also, be sure to register for Senior Planet’s free Zoom lecture, Understanding Internet Plans, on Wednesday, September 24 at 10:30am EDT.

Question #4: Traveling abroad

I’m traveling to Mexico. If I keep my phone turned off, will that stop charges for international fees?

Techspert’s Answer:

Yes! If your phone is completely powered off, you won’t be charged. But as soon as it’s on and connects to a local network, international roaming charges may apply. To avoid surprises:

• Turn on Airplane Mode for the entire trip (you can still use Wi-Fi whenever available).
• Or call your carrier before you go and ask about an international plan.

That way, you can stay connected without unexpected bills. For even more details, check out my techspert article on how to avoid roaming fees abroad.

Question #5: Extra Security for Smart TV?

Hello, is a smart TV secure with Bluetooth, or does it require additional security when connected to the internet?

Techspert’s Answer:

Smart TVs are safe when it comes to Bluetooth. The bigger concern is the internet connection. A smart TV is basically another device on your home network, so use the same good habits as with your computer or phone:

• Connect to your home’s secure Wi-Fi (not public Wi-Fi).
• Keep your TV’s software up to date.
• Only install trusted apps from the TV’s official store.

Think of Bluetooth as a small door that only opens when paired, but the internet is the bigger entrance you want to keep locked down.

If you’d like your question answered in the next TechBytes episode, submit it on this form.

Got a tech question that just cannot wait? Join the Everything Tech and Ask a Tech Expert groups on the Senior Planet Community platform to ask any tech questions you might have and discuss technology trends with other like-minded individuals. You can also call our free Senior Planet Tech Hotline at 888-713-3495.

Your Turn

Leave a comment below with any questions or input that you might have!

Techspert Jonathan is Senior Planet’s Sr. Digital Community Relations and Product Specialist and a former Senior Planet San Antonio technology trainer. He is also an iOS developer with a background in Information Systems and Cyber Security.

Have a tech question that’s got you stumped? Send your tech questions to Techspert Jonathan using THIS FORM. He’ll be tackling one question a month from readers.

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